www.thedigitalimageworks.co.uk

BASIC TERMS AND CONDITIONS

thedigitalimageworks provide professional services subject to the following terms and conditions:

1. Acceptance of projects is at the discretion of thedigitalimageworks and will be subject to the terms and conditions on this webpage.
2. Deposits: thedigitalimageworks reserves the right to require a deposit or full payment in advance before commencing a project. This sum will then be offset against the final invoice.
3. Modifications: Fixed price projects will be conducted on the basis of the specification agreed at the time of booking. The Client will be provided with low resolution jpeg proofs via the Internet if requested by the client. The client is free to make minor adjustments to the layout at this stage. We will always try to accommodate changes and suggestions, however any significant amendments and enhancements to the scope of a fixed price project that are requested by the client will incur additional charges. The client will be informed of this at the time amendments are agreed.
4. Special Projects: A firm price will be agreed based on the project specification. If the project costs are likely to exceed this estimate by 10% the client will be advised.
5. Delays: Whist we will make every reasonable effort to meet agreed delivery schedules we will not be held liable for actual or consequential losses in the event of delays.
6. Fast Track: Fixed price projects can be fast tracked for an additional 40% charge.
7. Insurance: thedigitalimageworks will take reasonable care of your product(s) but cannot be held responsible for any loss or damage. It is the client's responsibility to make certain that they fully insure their property on an 'all risks' basis.
8. Payment: On approval of proofs and delivery of images via CD an invoice will be raised and will be due for payment within 28 days. thedigitalimageworks reserves the right to add a pro-rata service charge at 3% per month on overdue accounts.
9. Shipping: Delivery of project materials to thedigitalimageworks will be at the clients expense. Return shipping if arranged by thedigitalimageworks is based on Parcelforce delivery services within the UK and basic insurance of £20, and will be charged to the client. Faster shipping and higher insurance level can be arranged at cost + 20%
10. Website Copyright: All images, photographs, logos and text on this website are subject to copyright. All rights reserved. All trademarks acknowledged.
11. General Copyright: Images are supplied specifically for use on the client's website or print promotional materials and are not licenced for use as stock photography or resale. thedigitalimageworks may, at its discretion, use client's images in its own promotional materials.

Please make sure you also read our legal terms page prior to ordering